Delivery Info

Jaydee Aquatics Ltd – Delivery Terms & Conditions

Last Updated: Jan 2024

Thank you for choosing Jaydee Aquatics Ltd! These Delivery Terms & Conditions outline the terms associated with the delivery of products purchased from our website https://www.jaydeeaquatics.co.uk.

1. Delivery Charges

1.1. For standard delivery, a flat fee of £2.95 will be applied to all orders, unless the order total is over £40.

1.2. Orders with a total value exceeding £40.00 qualify for free standard delivery.

1.3. Large and bulky items, such as aquariums or cabinets, are subject to a separate delivery charge of £49.95. This will be clearly identified on the Basket & Checkout pages prior to ordering. If you are unsure if your item will qualify for bulk delivery charges, please Contact Us.

2. Delivery Methods

2.1. We use reputable delivery services to ensure the safe and timely delivery of your orders.

2.2. The estimated delivery time will be provided when the item is shipped, and it may vary depending on your location and the nature of the products ordered.

3. Delivery Address

3.1. It is your responsibility to provide accurate and complete delivery information. Jaydee Aquatics Ltd is not liable for any delays or non-delivery caused by inaccurate or incomplete address details.

4. Delivery Confirmation

4.1. Once your order has been dispatched, you will receive a confirmation email containing tracking information, where applicable.

5. Large and Bulky Items

5.1. Large and bulky items, subject to the £49.95 delivery charge, will be clearly identified on the checkout page.

6. Delivery Restrictions

6.1. We currently deliver to addresses within the UK. Please check our website for the most up-to-date information on delivery locations.

7. Delivery Times

7.1. While we make every effort to deliver your order within the estimated timeframe, we do not guarantee delivery times and cannot be held responsible for delays caused by external factors.

8. Order Tracking

8.1. For orders with tracking services, you can monitor the progress of your delivery using the provided tracking information.

9. Contact Information

9.1. For any questions or concerns regarding delivery or these Delivery Terms & Conditions, please contact us at shop@jaydeeaquatics.co.uk.

By placing an order with Jaydee Aquatics Ltd, you acknowledge that you have read, understood, and agreed to these Delivery Terms & Conditions.

Thank you for shopping with us!